Terms of Service

We collect and process personal information and other data in order to provide our hormone clinic services. This Terms of Service document outlines what user data we gather, how we utilize it, who we share it with, and what rights you have related to your information.

We gather two main types of data - technical information and contact information that users provide themselves. Technical data includes your browser type, cookies, and IP address. This data allows us to improve the functionality and security of our site. We also request certain contact information - namely your name, email address, and phone number when you sign up for our services. This contact information allows us to communicate with you and provide you with high quality care.

Importantly, we do not collect any sensitive health information on our website. All medical details are gathered in person during consultations with our doctors and nurses. We will never share your medical information without your explicit consent.

How We Utilize User Data

The technical data we gather helps us understand how visitors use our site so we can optimize the user experience. We utilize contact information to communicate with you directly regarding appointments, treatment plans, follow-ups, and billing.

User data also allows us to personalize site content and offers based on your preferences. By analyzing use patterns, we can provide the most relevant information to return visitors. Contact details also facilitate tailored communication regarding new services that align with your treatment goals.

Who We Share User Data With

We will never share your personal user data with any third party without your permission, except in the rare case where required by law. Technical information may occasionally be shared with site analytic services or our website developer to improve site functionality. However, this data is anonymous and does not include any personal user details.

User Rights

We aim to be fully transparent regarding our data collection and use practices. Users have the following rights related to the personal information we retain:

• The right to request a copy of personal data held by Optimum Hormone Solutions


• The right to correct inaccurate or incomplete personal data


• The right to restrict the processing of personal data pending correction


• The right to request deletion of personal data


• The right to object the use of personal data for direct marketing


• The right to receive an electronic copy of personal data for transmission to another service

To make a request regarding any of these rights, please contact us via email at or by phone at . We aim to respond to all data requests within 30 days.

This is only a high-level summary of our practices surrounding user privacy and information security. For additional details, please review our full Privacy Policy . Let us know if you have any other questions!